FAQ
Home / FAQ
OUR SERVICE Frequently Asked
Questions
  • How long can I get the feedback after we send the inquiry?

    We will reply to you within 12 hours of the working day.

  • Are you a direct manufacturer or trading company?

    We are a direct manufacturer, we produce and sell all by ourselves.

  • What products can you offer?

    Our main products are personal care products.

  • Can you do customized products?

    We could customize products according to the customer's drawings or samples.

  • How about the capacity of your company?

    We have 20 modern types of production lines and SMT machines, injection molding machines, and punching machines, we also produce key components like PCBA and motors by ourselves, and our production capacity per month for personal care products is 240000 units.  

  • How many employees of your company? What about the technicists?

    We now have more than 500 employees, including 20 engineers and 30 technicians.

  • How to guarantee the quality of your goods?

    Firstly, we will inspect every process. For the finished products, we will inspect according to the customer's requirements and the international standard.
    Secondly, we will do more testing during the assembling process according to AQL inspection requirements to ensure product quality. 

  • What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, etc.
    For mass-production goods, you need to pay a 30% deposit and a 70% balance before loading. The common way is by T/T, L/C is also acceptable.

  • How to deliver the goods to us?

    Usually, we will ship the goods to you by sea, because we are in Ningbo, and we are only 35 kilometers away from the Ningbo port, it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, we could cooperate with the customer to arrange the shipment method as both agreed. 

  • Where your goods are exported?

    Our products are exported to America, Germany, Japan, Spain, Italy, the UK, Korea, Austria, Canada, and other different countries.